Privacy Policy

VIBAMEX INFUSIONES Y TE”, S.A. DE C.V., under trade name “Star tree tea”, with address in Lázaro Cárdenas Street number 457, Agua Blanca Industrial Neighborhood, Zip Code 45235, in Zapopan, Jalisco, is responsible for the use, treatment and protection of your personal data, and in respect thereof we inform you the following:

In order to comply with the provisions of article 15 of the Federal Law for the Protection of Data in Possession of Private Companies or Individuals, we inform you that the personal data collected from you, will be used for the following main purposes which are necessary for the service you requested, with the following goals: (i) identify and contact you, (ii) register you in our system, (iii) verify and confirm your identity, (iv) carry out the arrangements focused in the fulfillment of the obligations derived from any commercial and/or legal relationship that originates from the provision of the services and goods that we offer.

As secondary purposes, we will use your personal data for the following goals which are not necessary for the requested service, but which allow us to provide better assistance: (i) to send information related to our goods and services, (ii) conduct surveys regarding the quality of our services (iii) know and determine your satisfaction and needs as a client, (iv) advertise award winners, (v) take part in our advertising image and, (vi) send deals and promotions of our services and goods both from “Star tree tea”, as well as from our subsidiary companies.

If you do not wish your personal data to be treated for the provided secondary purposes, or any of them, you can deny your consent henceforth by sending your request to our Privacy Division. Your denial will not constitute grounds to stop providing our services and carrying out the other purposes.

In order to carry out the purposes described in this Privacy Notice, we will use the following personal data; (i) identification data, (ii) contact information, (iii) property or financial information, (iv) academic information and/or (v) employment data. Additionally, in case the client chooses to pay the services provided by “Star tree tea” through recurring charges or debit payments, information related to his/her bank account, credit card or debit card will be collected. In addition to the aforementioned personal data, for the purposes disclosed in this Privacy Notice, we will not use personal data considered as sensitive.

VIBAMEX INFUSIONES Y TE”, S.A. DE C.V., needs to share your personal data in order to comply with its legal and/or commercial obligations, and to do so it has entered into or will enter into various commercial agreements both domestic and abroad. The receivers of the personal data are bound under the corresponding agreement to keep the confidentiality of the disclosed personal data and to comply with this Notice. Furthermore, we inform you that “VIBAMEX INFUSIONES Y TE”, S.A. DE C.V. and/or its authorized personnel may communicate the collected personal data to any of its subsidiary companies, located both home or abroad, for its treatment with the same purposes as the ones described in this Notice.

Your personal data may be submitted, stored and processed in a country different from where you provided such information, which will be made in accordance to the corresponding data protection laws. We take measures to protect the personal data regardless of the country where it is stored or submitted too. We have appropriate procedures and control measures to ensure this protection.

We inform you that “VIBAMEX INFUSIONES Y TE”, S.A. DE C.V., as part of its day-to-day business operations and in order to comply with the described purposes, it may transfer your personal data to the following entities, without legally requiring your consent: (i) Tax Administration Service, to comply with tax law, (ii) Authorities to which we have to communicate your personal information under any law, in order to comply with the corresponding law (iii) Authorities, in order to carry out the corresponding proceedings in case of any security incident, (iv) insurance companies, in order to have insurance in case of accidents, (v) companies from our same group, which proceed under the same policies and internal processes in personal data protection, in order to provide you a better service, (vi) Companies with whom we have an agreement or will enter into an agreement to provide benefits for you, (vii) the cases established in article 37 of the Federal Law for the Protection of Data in Possession of Private Companies or Individuals.

You have the right to know which personal data we have of you, what we use it for and the terms of use we give it (Access). Furthermore, it is your right to request the amendment of your personal data in the event it is outdated, inaccurate or incomplete (Rectification); that we eliminate it from our registries or databases when you consider that such data is not being used in accordance with the principles, duties and obligations established in the regulation (Cancelation); as well as object the use of your personal data for the specifies purposes (Opposition). These rights are known as ARCO rights. For the exercise of any of the ARCO rights, to know the procedure and requirements of such exercise, you must submit the corresponding request, by contacting our Privacy Division, which will process the requests for the exercise of these rights, and will handle any doubt that you may have regarding the treatment of your information.

The contact information for our Privacy Division is as follows: Lázaro Cárdenas 457, Agua Blanca Industrial, Zip Code 45235, in the city of Zapopan, Jalisco, phone number (33) 31 21 40 31 and email address contacto@startreetea.com.

You may withdraw your consent that, as the case may be, you granted for the treatment of your personal data. However, it is important to take into consideration that we may not be able to address your request or immediately terminate its use, since it is possible that we need to keep using your personal data to comply with a certain legal obligation. Additionally, you must consider that for certain purposes, the withdrawal of your consent will imply the fact that we may no longer be able to provide the service you requested, or the termination of your relationship with us. For all that, to withdraw your consent, know the procedure and requirements, you must submit the corresponding request and contact our Privacy Division.

In order for you to limit the use and disclosure of your personal data, we offer you the following means: Your registration in the Public Registry to Avoid Advertising, under the responsibility of the Office of the Federal Prosecutor for the Consumer (PROFECO), in order for your personal data not to be used to receive advertising or promotions from companies offering goods and services. For more information regarding this registry, you may visit PROFECO’s web page, or contact them directly.

We inform you that we may use cookies, web beacons and other technologies in our web page by means of which it is possible to track your behavior as an internet user, as well as to provide you a better user service and experience navigating our web page. The personal data that we may acquire from these tracking technologies are the following: (i) identification data, (ii) contact information, (iii) property or financial information. Additionally, in case the client chooses to pay the services provided by “Star tree tea” through recurring charges or debit payments, information related to his/her bank account, credit card or debit card and/or health-related personal data considered as sensitive will be collected, which will be specially protected.

This Privacy Notice may undergo amendments, changes or updates derived from new legal requirements; from our own needs for the goods and services we offer; from our privacy policies; from changes in our business model, or for other causes; consequently, we commit on keeping you informed regarding the changes this Privacy Notice may undergo, notifying you through our web page.

For more information regarding your personal data protection right, you may contact the National Institute of Transparency, Information Access and Personal Data Protection.

Last Update Date: August 26th, 2019